FUTUREPHASEBook a demo
Building the next phase FuturePhase Business

Agents that serve your customers on every channel.

WhatsApp, Instagram, Messenger and your website in a single inbox. Agents answer with your company’s knowledge, follow your playbook and hand the conversation to you when it needs human judgment.

Free assessment · No lock-in

Connect the channels your customers already use

  • WhatsApp
  • Instagram
  • Messenger
  • Web widget
  • Your CRM
Platform

A team of agents that knows your business.

Each agent works with your documents, your rules and your systems. You decide what it resolves on its own and what it escalates to a person.

01 · KNOWLEDGE

Answers from what your company knows, not what it makes up.

Upload catalogs, policies and FAQs. The agent cites its source in every answer.

  • Search across your documents (RAG)
  • Every answer traceable to its source
  • Update a PDF and the agent already knows
Source consulted
Exchange and returns policy.pdf
Section 3 · Time limits
Match
Agent · SupportYou can exchange your order up to 30 days after purchase with your receipt. Shall I create the shipping label?
02 · PLAYBOOKS

Follows your process, step by step.

Define your sales, scheduling or support script. The agent walks through it, asks for any missing details and logs the outcome in your CRM.

  • Steps, conditions and required fields
  • Escalation to a rep, with full context
  • No rules written in code
Playbook · Book an appointment
Done
Identify location
Done
Offer available times
In progress
Confirm and log in CRM
If needed
Escalate to a human rep
03 · PQR & REPORTS

Every request logged and measured.

PQRs (petitions, complaints and claims) are classified, assigned and tracked until they’re closed. Reports show you what your customers ask and how much each agent resolves.

  • Case number and response times per PQR
  • Resolution by agent and by channel
  • Multiple brands or locations in one account
This week
Conversations
1,284
Resolved by agents
71%
Escalated to a rep
212
Open PQRs
3

Illustrative mockup data.

Live dashboards

Ask for a dashboard. The agent builds it from your company’s data.

Your sales, orders and invoices in one place. Type what you want to see, and the agent builds the dashboard and explains every number.

  • Connect your sales channels to your data sources
  • Updates live, every 1 to 5 minutes
  • Numbers are calculated by the system, never by the AI
Implementation

Four steps, and no long contract waiting at the end.

Free assessment

We review your channels and which conversations keep repeating.

Clear proposal

Pricing, scope and timelines in writing.

Implementation

We connect channels, knowledge and playbooks.

Ongoing support

Monthly tune-ups, no lock-in.

Building the next phase.

Book a free assessment and we’ll connect your first channel using your own data.